Sustainability has numerous aspects. In the WASH sector, for consumers, sustainability principally comes down to the functioning of the water supply and sanitation infrastructure, i.e., by the consumer asking the straightforward question: “Does the tap or pump provide a reliable source of water or not?” Or, is the toilet clean ?

Water and sanitation services

For far too many people, water and sanitation services are still unreliable and sub-standard.


Across sub-Saharan Africa, an estimated 30% of installed hand-pumps are non-functional and another 40% are only partially working, on average, after three to five years of installation.

non-functional Hand-Pumps
partially working Hand-Pumps


Viva con Agua monitors its projects during and post implementation to make sure that the service continues to function. To do this, we are using Kobo Toolbox and a set of sustainability checklists. Most of the time there are no problems but when the pump, toilet or another facility stops working we know about it and can understand better what caused the break down and what needs to be done to fix it. This means that people have a more reliable and continuous service.

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